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Wondering what the differences are between the free and paid versions of Abra? The main difference is that the Professional and Contact Center editions include a powerful frame based Timeline editor that allows you to modify recordings (crop, resize, edit individual frames, add picture-in-picture video, callout boxes and other annotation effects). See the table below for a comparison of the features in each edition.

 
     
 
Feature Personal Professional
Contact Center
Recording Time 2 minutes
10 min default
10 min default
Ability to record audio from microphone YES
YES
YES
Ability to export recordings to SWF YES
YES
YES
No "Nag" banner in SWF file  
YES
YES
Ability to edit frame by frame with timeline  
YES
YES
Ability to add "Picture-in-Picture" AVI/MPG  
YES
YES
Ability to Split or Merge Recordings  
YES
YES
Ability to Resize Recordings  
YES
YES
Ability to Crop areas of a Recording  
YES
YES
Ability to Edit audio tracks/add music  
YES
YES
Ability to add Callout boxes & Notes  
YES
YES
Ability to FTP files to remote directories  
YES
YES
Live Monitor (with or without recording)    
YES
Designed to record/monitor multiple Agents    
YES
Instant Messaging (Agent/Supervisor)    
YES
Ability to modify Recording precision    
YES
SDK to integrate into your software    
YES††

† Requires Abra Video Editor (available to valid licensees as a free download).
†† Requires OEM Licensing Agreement.

 

 
     
 

 

 
     
 
 
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