SentryWorks is a privately held company that was founded in 2001 in Boca Raton, Florida. The company was spun out of Stern & Morrow Software, a successful software development and consulting company that was founded in 1996 by Uri Stern and Stan Morrow. Stern and Morrow were recognized authors and entrepreneurs that were experts in personal computer operating systems. The company specialized in developing device driver software for hardware manufacturers (video, printer, USB and other device drivers), as well as, enterprise software for Fortune 1000 companies. The company's client list included IBM, Hewlett-Packard, and American Express.

SentryWorks was launched to focus on building enterprise software for the Contact Center market. Our team of video device driver and streaming media experts instantly focused on building a unique screen recording software platform specifically for Contact Centers. Our easy to use software development platform allowed Quality Monitoring vendors to seamlessly intergrate screen recording and monitoring functionality into their products. Unlike competitive products which were simply remote-control applications that were re-packaged to perform screen recording, our software platform was designed from the ground up specifically for the contact center market. In addition to the best performance of any screen recording product, we offered a set of unique features such as Instant Messaging and Collaboration tools that allowed supervisors to effectively communicate with contact center agents. Today, technologies that were developed by our software team are widely deployed in contact centers throughout the world.

In 2004, we began licensing the source code for our screen recording and monitoring platform, and instantly a whole set of new uses for the technology evolved. Our software platform can be licensed for a variety of different uses, such as, web conferencing, remote control, software training and eLearning, product demonstrations, help desk support and usability testing.